Boundless Engineering ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website at boundless.engineering or use Boundless Engineering applications, messaging features, and other services.

Information We Collect

The information we collect depends on how you interact with Boundless Engineering. We may collect the following types of information:

  • Contact Information: If you contact us or use a service that requires contact information, we may collect your name, email address, phone number, and any other information you choose to provide.
  • Application and Service Information: When you use a Boundless Engineering application or service, we may collect information you submit, configure, request, or generate through that service. Depending on the application, this may include account information, preferences, configuration data, device or system status information, and content necessary to provide requested functionality.
  • SMS and Messaging Information: If you choose to use SMS features, we may collect your mobile phone number, SMS opt-in or consent status, messaging preferences, opt-in and opt-out records, and information associated with messages sent to or from our services.
  • Usage Data: We may automatically collect certain information when you visit our website or use our services, including IP address, browser type, operating system, referring URLs, pages viewed, and the dates and times of visits. Website analytics data is collected through Google Analytics.

How We Use Your Information

We use information we collect to:

  • Provide, operate, maintain, and improve our website, applications, and services
  • Respond to inquiries and provide requested information or services
  • Deliver notifications, alerts, reminders, requested information, and other communications
  • Process and maintain messaging preferences, consent, and opt-out requests
  • Authenticate users and protect the security and integrity of our systems
  • Diagnose technical problems and improve reliability and performance
  • Analyze website traffic and usage patterns
  • Comply with applicable legal and regulatory obligations

SMS Messaging and Mobile Information

Some Boundless Engineering applications and services allow users to receive SMS text messages. Participation in SMS messaging is voluntary, and users must opt in through the enrollment process provided by the applicable application or messaging service.

Your mobile information will not be sold or shared with third parties for promotional or marketing purposes. This includes your mobile phone number, SMS opt-in or consent status, and related messaging preferences.

We will not share your opt-in to an SMS messaging program with any third party for purposes unrelated to providing the services of that messaging program. SMS opt-in information and consent will not be transferred to third parties or affiliates for their own marketing or promotional purposes.

We may disclose information necessary to provide SMS functionality to service providers that assist us in delivering text messages, including messaging platform providers, telecommunications providers, wireless carriers, and other vendors involved in message delivery. These providers receive information only as necessary to provide messaging services on our behalf.

SMS consent is specific to text messaging and is not treated as consent to receive other forms of marketing or promotional communication.

You may withdraw consent to receive SMS messages at any time by replying STOP to a message. For assistance with SMS messaging, reply HELP or contact us through our inquiry form.

Additional terms governing SMS messaging are available in our Terms of Service.

Cookies

Our website uses cookies through Google Analytics to collect usage data. Google Analytics cookies help us understand how visitors interact with our website by collecting and reporting usage information. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

You can also control cookies through your browser settings. Please note that disabling cookies may affect your experience on our website.

Third-Party Services

We use third-party service providers to operate portions of our website, applications, and services. These providers may process information on our behalf only as necessary to provide their services. Providers we use may include:

  • Google Analytics: For website traffic analysis. Google's privacy policy is available at policies.google.com/privacy.
  • Google Fonts: For web typography. Google may receive technical information when fonts are loaded.
  • Web3Forms: For processing contact-form submissions. Form submissions are processed and forwarded to us by Web3Forms. Their privacy policy is available at web3forms.com/privacy-policy.
  • Messaging Providers: We may use telecommunications and messaging providers, including Telnyx and participating wireless carriers, to deliver SMS messages. These providers may process mobile phone numbers, message content, delivery information, and related technical data as necessary to transmit and deliver messages.

We may also use infrastructure, hosting, security, authentication, monitoring, or other service providers necessary to operate our applications and services.

How We Share Information

We do not sell personal information. We may disclose information in limited circumstances:

  • Service Providers: We may provide information to vendors and service providers that perform services on our behalf, such as hosting, analytics, communications, security, and technical infrastructure.
  • Legal Requirements: We may disclose information if required to do so by law, regulation, legal process, or enforceable governmental request.
  • Security and Protection: We may disclose information when reasonably necessary to protect the rights, property, security, or safety of Boundless Engineering, our users, or others.

The categories of sharing described above do not permit the use of SMS opt-in data, consent information, or mobile information for third-party promotional or marketing purposes. SMS-related information may be provided to service providers only when necessary to operate and deliver the messaging service.

Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet, wireless network, or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information only for as long as reasonably necessary to provide our services, fulfill the purpose for which the information was collected, resolve disputes, maintain security, enforce agreements, or comply with legal obligations.

SMS-related information, including opt-in and opt-out records, may be retained as reasonably necessary to document messaging consent, honor messaging preferences, and comply with carrier, telecommunications, or legal requirements.

Google Analytics data is retained according to our configured retention settings and Google's applicable data retention policies.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access to, correction of, or deletion of personal information we maintain about you. You may also have the right to object to or restrict certain processing or request a portable copy of certain information.

You may change your SMS messaging preference independently of other privacy requests by replying STOP to an SMS message.

To exercise other privacy rights, please contact us using the information below.

European Users (GDPR)

If you are located in the European Economic Area, the United Kingdom, or Switzerland, Boundless Engineering — based in California, United States — acts as the data controller for personal information we collect directly through our website and services unless otherwise specified.

Depending on the circumstances, our lawful bases for processing may include your consent, performance of a service you request, compliance with legal obligations, and our legitimate interests in operating, securing, and improving our services and responding to inquiries.

You may have the right to access, correct, delete, restrict, or port your personal information and to object to certain processing. You may also have the right to withdraw consent where processing is based on consent and to lodge a complaint with your local supervisory authority.

Because we are based in the United States and serve users worldwide, personal information may be transferred to and processed in the United States by us and by service providers involved in operating our services. Where required, international transfers rely on appropriate legal safeguards.

California Residents (CCPA/CPRA)

If you are a California resident, you may have rights under California privacy law, including the right to know about personal information collected, used, or disclosed; request deletion; request correction of inaccurate information; and receive equal service when exercising your privacy rights.

Depending on the services you use, categories of personal information we may collect include identifiers, such as name, email address, mobile phone number, and IP address; internet or other electronic network activity, such as pages viewed and technical usage information; and other information you voluntarily provide or generate through our applications and services.

We do not sell or share personal information for cross-context behavioral advertising as those terms are defined under California law, and we do not sell or share mobile information or SMS consent information for promotional or marketing purposes.

To exercise applicable California privacy rights, contact us using the information below.

Do Not Track

Some browsers transmit a "Do Not Track" (DNT) signal. Because there is no industry consensus on how to interpret DNT, our website does not currently respond to DNT signals. You can still control analytics cookies through your browser settings or by using the Google Analytics opt-out add-on linked above.

Children's Privacy

Our public website and services are not directed at children under the age of 13, and we do not knowingly collect personal information directly from children under 13 without appropriate authorization. If we become aware that we have collected personal information from a child under 13 in circumstances where we should not have, we will take reasonable steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy, our SMS privacy practices, or wish to exercise applicable data-access, correction, or deletion rights, please reach us through our inquiry form. Mark the subject line "Privacy" and we will route the request to the appropriate team.